B
Bachelor’s degree
- Length
- 120 credit hours, normally 40 courses of three credit hours, including a graduation project.
- Entry
- A secondary school certificate or its equivalent, and documented work experience in the field.
- Status
- In preparation
- Levels
- Bachelor's · Master's
- Credit hours
- 120 / 36
- Delivery
- Fully online
- Experience
- Assessed course by course
- Status
- In preparation
Overview
About the program
For quality, audit and compliance staff. The program covers quality systems, improvement methods and the standards organizations are audited against.
The Quality Management program is designed for people who already work in the field. It covers quality management systems, process improvement, statistical quality control, auditing, standards and compliance, and ends with customer-focused quality.
Like every Madison program, it is built for working adults. Courses you already master through your work are tested and recorded with a grade; the rest you study online, at your own pace, with tasks carried out in your own workplace.
In preparation. This program is not open for enrollment yet. It opens when its curriculum and courses are in place on the learning platform.
Outcomes
What you will be able to do
- 01Quality management systemsExplain the core ideas of quality management systems and use them to read real situations at work.
- 02Process improvementAnalyse a real problem in process improvement and recommend a course of action backed by evidence.
- 03Statistical quality controlApply the methods of statistical quality control in your own organization and measure the result.
- 04AuditingPlan and lead work in auditing, and document your decisions to a professional standard.
- 05Standards and complianceEvaluate current practice in standards and compliance against recognised standards and propose improvements.
- 06Customer-focused qualityAdvise colleagues and managers on customer-focused quality in clear, well-structured writing.
Curriculum
What you will study
The main areas of the curriculum. Your personal study plan lists the exact courses, their credit hours and those you may claim through assessment.
- 01Quality management systemsDesigning and running a management system based on international quality standards.Core area
- 02Process improvementSix Sigma, root-cause analysis and continuous improvement methods.Core area
- 03Statistical quality controlControl charts, capability studies and sampling plans.Core area
- 04AuditingPlanning, conducting and reporting internal and supplier audits.Core area
- 05Standards and complianceWorking with national and international standards and regulations.Core area
- 06Customer-focused qualityMeasuring customer satisfaction and turning feedback into improvement.Core area
Levels
Levels, length and entry
M
Master’s degree
- Length
- 36 credit hours, 12 courses, including an applied project drawn from your own workplace.
- Entry
- A bachelor’s degree or its equivalent, and professional experience related to the program.
- Status
- In preparation
Your experience
How your experience counts
- 01
Send your record
Your CV, certificates and evidence of work are mapped to the courses of this program.
- 02
Sit the course tests
Each course you claim is tested on its own. A pass is recorded on your transcript with its grade.
- 03
Study the rest
The remaining courses become your personal plan, with an expected end date in writing.
Professional titles
The field, by title
Beside the degree, this field is planned as a professional credential, with the title written before it. A title is not a degree. How titles work.
- 01Expert in Quality ManagementFor people who have practiced Quality Management for years and want their competence assessed and recorded.
- 02Consultant in Quality ManagementFor experienced people who advise organizations on Quality Management.
- 03Trainer in Quality ManagementFor experienced people who teach or coach others in Quality Management at work.
- 04Diploma in Quality ManagementA focused credential in Quality Management, based on assessed knowledge and evidence of practice.
In preparation. No title is open yet; the requirements are published when it opens.
Careers
Where this program is used
- Quality manager
- QA/QC engineer
- Internal auditor
- Compliance officer
Roles this program relates to. A degree supports a career; it does not guarantee a position, and each employer sets its own requirements.