M
Master’s degree
- Length
- 36 credit hours, 12 courses, including an applied project drawn from your own workplace.
- Entry
- A bachelor’s degree or its equivalent, and professional experience related to the program.
- Status
- In preparation
- Levels
- Master's
- Credit hours
- 36
- Delivery
- Fully online
- Experience
- Assessed course by course
- Status
- In preparation
Overview
About the program
For social, school and community workers who help people every day. You study helping skills, ethics and how services are run, without training you as a clinician.
The Human Services and Counseling Studies program is designed for people who already work in the field. It covers helping skills, ethics and boundaries, human development, case management, community resources and referral, and ends with research methods and statistics.
Like every Madison program, it is built for working adults. Courses you already master through your work are tested and recorded with a grade; the rest you study online, at your own pace, with tasks carried out in your own workplace.
In preparation. This program is not open for enrollment yet. It opens when its curriculum and courses are in place on the learning platform.
Outcomes
What you will be able to do
- 01Helping skillsExplain the core ideas of helping skills and use them to read real situations at work.
- 02Ethics and boundariesAnalyse a real problem in ethics and boundaries and recommend a course of action backed by evidence.
- 03Human developmentApply the methods of human development in your own organization and measure the result.
- 04Case managementPlan and lead work in case management, and document your decisions to a professional standard.
- 05Community resources and referralEvaluate current practice in community resources and referral against recognised standards and propose improvements.
- 06Research methods and statisticsAdvise colleagues and managers on research methods and statistics in clear, well-structured writing.
Curriculum
What you will study
The main areas of the curriculum. Your personal study plan lists the exact courses, their credit hours and those you may claim through assessment.
- 01Helping skillsListening, questioning and supporting people in difficulty.Core area
- 02Ethics and boundariesProfessional ethics and boundaries in helping work.Core area
- 03Human developmentGrowth and change across the human life span.Core area
- 04Case managementAssessing needs, planning support and coordinating services.Core area
- 05Community resources and referralKnowing local services and referring people to the right help.Core area
- 06Research methods and statisticsDesigning studies and analysing data in psychology.Core area
Levels
Levels, length and entry
Your experience
How your experience counts
- 01
Send your record
Your CV, certificates and evidence of work are mapped to the courses of this program.
- 02
Sit the course tests
Each course you claim is tested on its own. A pass is recorded on your transcript with its grade.
- 03
Study the rest
The remaining courses become your personal plan, with an expected end date in writing.
Professional titles
The field, by title
Beside the degree, this field is planned as a professional credential, with the title written before it. A title is not a degree. How titles work.
- 01Expert in Human Services and Counseling StudiesFor people who have practiced Human Services and Counseling Studies for years and want their competence assessed and recorded.
- 02Consultant in Human Services and Counseling StudiesFor experienced people who advise organizations on Human Services and Counseling Studies.
- 03Trainer in Human Services and Counseling StudiesFor experienced people who teach or coach others in Human Services and Counseling Studies at work.
- 04Diploma in Human Services and Counseling StudiesA focused credential in Human Services and Counseling Studies, based on assessed knowledge and evidence of practice.
In preparation. No title is open yet; the requirements are published when it opens.
Careers
Where this program is used
- Case manager
- Community support officer
- Student support coordinator
- Human services manager
Roles this program relates to. A degree supports a career; it does not guarantee a position, and each employer sets its own requirements.